Privacy Policy

Nova Onsite we values your privacy. This Privacy Policy explains how we collect, use, and protect your information in accordance with applicable U.S. laws.

1. Information We Collect

We may collect the following information:

Personal Information: Name, phone number, email address
Service Information: Vehicle details, tire size, service location
Payment Information: Processed securely via third-party providers (we do not store full card details)
Technical Data: IP address, browser type, cookies, and usage data

2. How We Use Your Information

We use your information to:

Provide and schedule services
Process transactions
Communicate with you regarding your order
Improve our website and services
Comply with legal obligations

3. Sharing of Information

We do not sell your personal information.

We may share information with:

Payment processors (e.g., Stripe, Affirm)
Service technicians (only necessary details)
Legal authorities if required by law

4. Cookies & Tracking

We use cookies and similar technologies to:

Improve user experience
Analyze website performance

You may disable cookies through your browser settings.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure.

6. Your Privacy Rights (U.S.)

Request access to your personal data
Request deletion of your data
Opt-out of data sharing (we do not sell data)

To make a request, contact us at: info@novasite.com

7. Third-Party Services

We are not responsible for the privacy practices of third-party providers such as payment processors.

8. Updates to This Policy

We may update this policy at any time.